How to Get Your PAC Code from O2: A Step-by-Step Guide

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Thinking about switching networks? You’ll need a PAC code. This little code helps you take your number with you when you change providers. If you’re an O2 customer, getting a PAC code is super easy. In this guide, we’ll walk you through each step.

What is a PAC Code?

PAC stands for Porting Authorisation Code. It’s a unique nine-digit code that allows you to transfer your mobile number from O2 to another network.

Why Do You Need a PAC Code?

If you want to switch to another provider but keep your current number, a PAC code is required. Without it, you’ll get a brand-new number when you move networks.

Ways to Get Your PAC Code from O2

You can get your PAC code from O2 in three different ways:

  • By text message (the fastest option)
  • Online via your O2 account
  • By calling O2 customer service

Method 1: Get Your PAC Code by Text (Fastest Way)

This is the easiest and quickest method.

  1. Open the messaging app on your phone.
  2. Type PAC in a new message.
  3. Send the message to 65075.
  4. Wait for a reply. You should get your PAC code within a minute.

Simple, right? This method works 24/7.

Method 2: Get Your PAC Code Online

If you prefer doing things online, follow these steps:

  1. Go to the O2 website.
  2. Log in to your My O2 account.
  3. Find the section for Switching networks.
  4. Request your PAC code.
  5. O2 will send the code via SMS or display it on the screen.

This method is great if you don’t want to use text messages.

Method 3: Get Your PAC Code by Calling O2

You can also call O2 customer service.

  1. Dial 202 from your O2 mobile (free of charge).
  2. Follow the voice prompts or ask to speak to an advisor.
  3. Request your PAC code.

You can also call from another phone by dialing 0344 809 0202.

How Long Does It Take to Get Your PAC Code?

By text, you’ll receive it in under a minute.
If you request it online or by phone, you should get it within a few hours.

How Long is a PAC Code Valid For?

Your PAC code is valid for 30 days.
If you don’t use it within that time, it will expire.
Don’t worry—you can always request a new one.

How to Use Your PAC Code

Once you have your PAC code, follow these steps:

  1. Contact your new mobile provider.
  2. Give them the PAC code when asked.
  3. Your number will be switched within one working day.

Your old O2 contract will automatically close after the switch.

Important Things to Know

  • Make sure you don’t have any outstanding bills with O2.
  • If you’re in a contract, O2 may charge you a termination fee.
  • Your number move should take one working day.

If your number isn’t working after the transfer, restart your phone.

What If You Don’t Want to Keep Your Number?

If you don’t care about keeping your number, you need a STAC code instead of a PAC code.

  • Text STAC to 75075.
  • Use the code when switching networks.
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Final Thoughts

Getting a PAC code from O2 is easy and free. Just pick the method that works best for you—text, online, or call. Once you have your code, you can move to a new network hassle-free. Good luck with your switch!